Terms and Conditions
By using glamindianremyhair.com and placing an order, you agree to the terms below. Please read them carefully before shopping with us.
Use of the Website
- You must be at least 18 years old, or using the site with the permission of a parent/guardian.
- You agree not to misuse the website, attempt to harm it, or use it for any illegal activity.
Products and Prices
- We aim to show accurate product descriptions, photos, and pricing, but small variations in colour and texture may occur due to lighting and screen differences.
- Prices may change without prior notice, but the price at checkout is the price you will be charged.
Orders and Payments
- An order is confirmed when payment is successfully completed and you receive an order confirmation email.
- We reserve the right to cancel or refuse any order (for example, due to stock issues, payment problems, or incorrect information). Any amount charged for a cancelled order will be refunded.
- Payments are processed through secure third-party payment gateways using industry-standard encryption.
Shipping and Delivery
- Shipping options, costs, and estimated delivery times are shown at checkout.
- Delays due to courier, customs, holidays, or other factors beyond our control are not our responsibility, but we will support you in tracking your parcel.
Returns and Exchanges (Hair Products)
We typically only accept returns or exchanges for hair extensions and toppers that are unused, undamaged, and in their original, unopened packaging within a certain amount of time after delivery because these products are hygienic. This rule can be modified in accordance with your actual policy. Hair cannot be returned or exchanged once it has been worn, installed, colored, cut, cleaned, or chemically treated. Damage brought on by poor installation, coloring, heat styling, or maintenance is not our responsibility.
For precise deadlines and terms, please consult your comprehensive Returns & Exchange Policy page (or section).
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Your use of the products is at your own risk, and professional installation is always recommended for specialised methods like wefts, tape-ins, or I-tips.
Intellectual Property
All content on this website, including logos, text, images, and designs, is the property of Glam Indian Remy Hair (or used with permission) and may not be copied, redistributed, or used without written consent.
Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of the website after changes means you accept the updated terms.
